Last updated: August 05, 2019
Solutions Guiker Inc. ("Corporation", "we," "us" or "our") provides this privacy policy (“Privacy Policy”) to inform you (“User” or “Users” or “you”, which includes any user of the Services (as defined below) affiliated, employed or otherwise contracted by the User) of our policies and procedures regarding the collection, use and disclosure of personal information and data we receive from Users using the Corporation’s website, products and services (the “Services” or the “Guiker Platform”). This Privacy Policy applies to any and all persons using the Services. This Privacy Policy applies to our Payment Services as defined in the Terms of Service.
Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meaning as in our Terms of Service. Be sure to return to this page periodically to review the most current version of the Privacy Policy. We reserve the right at any time, at our sole discretion, and without any liability whatsoever, to change or otherwise modify the Privacy Policy without prior notice, and your continued access or use of the Services signifies your acceptance of the updated or modified Privacy Policy. Following a modification, we will update the "Last Updated" date at the top of the Privacy Policy. By continuing to access or use the Services, you are indicating that you agree to be bound by the modified Privacy Policy. If the Privacy Policy or any future modified version is not acceptable to you, please do not use the Services.
Information You Provide to Us.
Information that is necessary for the use of the Guiker Platform.
We collect the following personal information about you when you use the Services. This information is necessary for the adequate performance of the Services and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested Services.
Information that is necessary for the use of the Payment Services.
Guiker needs to collect the following information in order to ensure the adequate performance of the Services and to comply with applicable law. Without it, you will not be able to use the Payment Services:
Information We Automatically Collect when you use the Guiker Platform and Payment Services.
When you use the Guiker Platform and the Payment Services, we automatically collect personal information about the Services you use and how you use them. This information is necessary for the Services to perform adequately, to enable us to comply with legal obligations as well as to provide and improve the functionalities of the Guiker Platform and the Payment Services.
enable you to use and access the Guiker Platform and the Payment Services.
enable and facilitate the functioning of and your access to the Guiker Platform.
better understand how you navigate through and interact with the Guiker Platform and to improve the Guiker Platform.
serve you tailored advertising.
show you content that is more relevant to you.
monitor and analyze the performance, operation, and effectiveness of the Guiker Platform and Guiker advertisements.
enforce legal agreements that govern your use of the Guiker Platform.
prevent and detect fraud detection, for trust and safety, and for investigations.
provide customer support, analytics, research, product development, and regulatory compliance.
The Help feature on most browsers will tell you how to manage or disable your cookies. Your mobile device may allow you to control cookies through its settings function. Refer to your device manufacturer’s instructions for more information. If you choose to decline cookies, some parts of the Guiker Platform may not work as intended or may not work at all.
We may use, store, and process personal information to (1) provide, understand, improve, and develop the Guiker Platform, (2) create and maintain a trusted and safe environment and (3) provide, personalize, and improve our advertising and marketing.
create your account and allow you to access the Guiker Platform and the Services,
enable you to communicate with other Users,
provide customer service,
To perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing and research; and to monitor and analyze usage and activity trends within the Guiker Platform;
send you service or support messages, updates, security alerts, and account notifications;
if you provide us with your contacts’ information, we may process this information: (i) to facilitate your referral invitations, (ii) send your requests for references, (iii) for fraud detection and prevention, and (iv) for any purpose you authorize at the time of collection,
to operate, protect, improve, and optimize the Guiker Platform and experience, and personalize and customize your experience (such as making Listing suggestions, ranking search results), we conduct profiling based on your interactions with the Guiker Platform, your search history, your profile information and preferences, and other content you submit to the Guiker Platform,
detect and prevent fraud, spam, abuse, security incidents, and other harmful activity,
conduct security investigations and risk assessments,
verify or authenticate information or identifications provided by you,
conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required,
comply with our legal obligations,
resolve any disputes with any of our Users and enforce our agreements with third parties,
enforce our Terms of Service and other policies, and
in connection with the activities above, we may conduct profiling based on your interactions with the Guiker Platform, your profile information and other content you submit to the Guiker Platform, and information obtained from third parties.
send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about Guiker or partner campaigns and services) and social media advertising through social media platforms such as Facebook, Instagram or Google),
personalize, measure, and improve our advertising,
Administer referral programs, surveys, contests, or other promotional activities or events sponsored or managed by Guiker or its third party partners;
conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the Guiker Platform, information obtained from third parties, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you,
We process this personal information we collect for the purposes listed above given our legitimate interest in protecting the Guiker Platform, to measure the adequate performance of our Services, and to comply with applicable laws. Additionally, Personal Information may be used and disclosed to the extent the Corporation may deem reasonably necessary to enforce the terms of any agreement between you and the Corporation, or to protect the rights, property or safety of any person or entity, or if required by law, especially in response to a demand from government authorities.
You have the right to examine any of your Personal Information that we collect. Should you wish to examine such information, please send us a written request to compliance@guiker.com. We reserve the right to charge you a reasonable administrative fee to access your information, as permitted by applicable law. In certain cases we may not be able to provide you with access to all of your Personal Information (ex: if the information also pertains to the Personal Information of another User).
You may withdraw your consent to the collection of Personal Information at any time by sending a written request to compliance@guiker.com. Upon receiving notice that you have revoked your consent, we will stop using your Personal Information within a reasonable time, which will vary depending on what information we have collected and for what purpose. Please note that we will send you an email confirmation upon receipt of your request. Please note that if you do choose to withdraw such consent, your experience of the Services may be diminished.
You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.
We will not sell, rent or disclose to outside parties the information we collect, save and except that we may share the collected information with other parties as follows:
The Services have security measures in place to protect the loss, misuse, and alteration of the information under our control. Please note, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any Personal Information or other information. You transmit Personal Information to us at your own risk.
The Corporation employs other companies and/or individuals to perform functions on our behalf. We may appoint third parties to develop software applications and/or databases functions or to send communications on our behalf. We may also appoint third parties to perform functions such as but not limited to cleaning services, minor repair services, bug control services, plumbing services, or maintenance services.
Your Personal Information may be disclosed to such individuals in the course of the Corporation’s business operations. All of the Corporation’s employees, agents, affiliates and contractors who have access to your Personal Information are required to protect the information in a manner that is consistent with this Privacy Policy.
Guiker may collect information, including personal information, that others provide about you when they use the Guiker Platform and the Payment Services, or obtain information from other sources and combine that with information we collect through the Guiker Platform and the Payment Services. We have no control or supervise or respond to how the third parties providing your information process your Personal Information, and are not responsible for their privacy practices. We encourage you to read their privacy policies. Any information request regarding the disclosure of your personal information to us should be directed to such third parties.
Your information may be transferred to and maintained on computers located outside of your jurisdiction, where privacy laws may not be as protective as your jurisdiction. Your consent to this Privacy Policy represents your consent to any such transfer.
If you have any questions, comments, or concerns about this Privacy Policy, please feel free to email us at compliance@guiker.com.
This Privacy Policy is incorporated into and forms part of our Terms of Service, which outlines the terms and conditions you agree to when using the Services, and which can be found at the bottom of most of the pages of the website.